777jo Privacy Policy
Your personal information is completely secure with us. Learn in detail how 777jo collects, uses, and stores your information in this policy.
Introduction and Scope
777jo ("we", "our") operates a reliable online gaming and betting platform for Bangladeshi users. When you use our website https://777jo.cam, we collect certain information about you. This privacy policy clearly explains what information is collected, why it is collected, and how that information is kept secure.
This privacy policy is consistent with our Terms and Conditions and both apply together. By using our platform, you will be considered to have agreed to this privacy policy.
SSL Encryption
All your information is encrypted and transferred using SSL/TLS technology, preventing third-party access.
Data Protection
Your personal information is never sold or transferred to unauthorized third parties.
Transparency
We inform you with complete transparency about what information is being collected and why it is being used.
What Information We Collect
To create and manage an account on the 777jo platform, we collect the following types of information:
A. Information You Provide Directly
When you register with 777jo or contact us, the information you provide yourself includes:
- Full name and date of birth (for age verification)
- Email address and username
- Password (stored in encrypted form)
- Mobile number (for verification)
- Home address (if required for identity verification)
- Payment-related information — such as bKash or Nagad number (for processing transactions)
- Identity verification documents (national ID or passport for the KYC process)
B. Automatically Collected Information
When you use our website, certain information is automatically collected through technology:
- IP address and device type
- Browser type and version
- Operating system information
- Date, time, and session duration of website visits
- Logs of which pages were visited and which games were played
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
777jo uses collected information only for the following legitimate purposes:
1. Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing game access, bonuses, and promotions
- Tracking your gaming history and balance
2. Identity Verification and Security
- Age verification (to confirm 21+)
- Completing the KYC (Know Your Customer) process
- Preventing fraud and money laundering
- Keeping your account protected from unauthorized access
3. Customer Support and Communication
- Responding to your complaints and questions
- Assisting with resolving technical issues
- Sending important account-related notifications
- Sending promotional offers and bonus information (with your consent)
4. Platform Development and Analytics
- Improving website performance and user experience
- Identifying popular games and pages to refine services
- Detecting technical errors and issues
Data Disclosure and Sharing
777jo always keeps your personal information confidential. However, in certain specific situations it may be necessary to share information with third parties:
Service Provider Partners
Necessary information may be shared with trusted organizations that help operate our services, such as:
- Payment processing companies (for bKash, Nagad, Rocket, and bank transfers)
- Identity verification service providers
- Technical infrastructure and hosting service providers
- Gaming software providers (such as Pragmatic Play, Spribe, JILI, PG Soft)
These partners operate under strict confidentiality agreements and are obligated to use the information received only for specified purposes.
Legal Obligations
In the following situations we may be required to disclose information to legal authorities:
- In accordance with applicable laws of Bangladesh or court orders
- Upon request from relevant authorities investigating money laundering or other financial crimes
- In urgent situations where the safety of a user or third party must be protected
Cookies and Tracking Technology
777jo uses cookies to operate the website correctly and improve user experience. Cookies are small data files stored in your browser.
Types of Cookies We Use
- Essential cookies: Essential for the core functionality of the site — used to manage login sessions, security, and payment processing.
- Functional cookies: Used to remember your preferences such as language selection and game settings.
- Analytics cookies: Used to collect anonymous statistics to understand which pages are used most.
- Security cookies: Used to detect and prevent fraudulent activity.
You can control cookies by changing your browser settings. However, disabling certain cookies may affect some functionality of the site.
Data Retention and Security
Data Retention Period
We retain your information only for as long as it is needed or legally required:
- Active account information: for the entire duration the account remains open
- Transaction records: for the period specified under applicable legal and financial regulations
- After account closure: for the period required under relevant laws
- KYC documents: for the specified period following verification
Security Measures
777jo follows multiple layers of security measures to keep your information protected:
- SSL/TLS encryption: strong encryption used for all data transfers
- Password hashing: passwords are never stored in plain form
- Firewall and intrusion detection systems
- Regular security audits and testing
- Restricted staff access — only authorized personnel can view the information they need
Your Rights and Options
As a user of 777jo, you have the following rights:
Right to Access
You may request to see what information we hold about you.
Right to Correction
If any of your information is incorrect, you may request that it be corrected.
Right to Deletion
In certain circumstances you may request that your information be deleted, though legal obligations may apply.
Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or messages, you may opt out at any time.
To exercise any of your rights or to make a data-related request, please contact our support team. We will process your request with the best effort.
Protection of Minors
777jo strictly prohibits participation by minors. Our platform is for individuals aged 21 or older only.
- Age is verified at the time of registration
- KYC documents are requested in cases of suspicion
- If a minor is found to have an account, it is closed immediately
- Any collected data belonging to a minor is deleted
If you are aware that a minor is using our platform, please contact us.
To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Policy
777jo reserves the right to update or amend this privacy policy as needed. For any significant changes:
- The "Last Updated" date at the top of the page will be changed
- For significant changes, a notification may be sent to the registered email address
- Continued use of the platform after changes will be considered acceptance of the new policy
It is recommended to check this page regularly so that you remain informed about the latest information.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:
Contact Us
24/7 support in Bengali — use live chat for the fastest resolution
[email protected]
Instant support is available via live chat. Emails are answered as quickly as possible.