777jo Terms and Conditions
Please read all our terms and conditions carefully before using this platform. Applicable to users aged 21 and above only.
- General Provisions and Introduction
- Eligibility and Account Registration
- Account Verification and Security
- Deposits, Withdrawals and Payment Policy
- Bonuses and Promotional Offers
- Gaming Rules and Fair Play
- Prohibited Conduct and Fraud
- Account Suspension and Closure
- Responsible Gaming
- Privacy and Data Protection
- Copyright and Intellectual Property
- Limitation of Liability
- Changes to Terms
- Contact and Complaints Process
General Provisions and Introduction
777jo ("we", "our", "platform") is an online gaming and betting service provider. These Terms have been prepared in English to serve the Bangladeshi market. By accessing the website, opening an account, or playing any game, you confirm that you accept these Terms.
These Terms must be read together with our Privacy Policy and Responsible Gaming Guidelines. All of the above documents together form the complete legal agreement between the user and 777jo.
1.1 Definitions
- "User" or "You" — any person who has registered on the 777jo platform or is using the services.
- "Account" — your personal gaming account registered with 777jo.
- "Services" — all gaming, betting and related financial services provided on the 777jo platform.
- "Bet" — any financial wager placed on any game or event.
- "Bonus" — additional funds or benefits provided for promotional purposes.
1.2 Applicable Law
777jo operates its services in accordance with applicable international gaming regulations. The platform uses secure SSL encryption technology and adheres to fair play principles. Users are solely responsible for using the services in compliance with the laws of their own country.
Eligibility and Account Registration
2.1 Age and Eligibility Requirements
You must be at least 21 years of age to use 777jo services. Registration and account management by minors is strictly prohibited. By opening an account, you confirm that you are of legal age and that online gaming is legally permitted in your place of residence.
2.2 One Account Policy
Each user may operate only one account. Operating multiple accounts under the same person's name, multiple accounts from the same device, or separate accounts among family members for the purpose of sharing bonuses will be considered fraud.
2.3 Registration Information
All information provided at the time of account registration must be truthful, complete and up to date. Providing false or misleading information will result in the account being closed at any time and the balance may be forfeited.
- Full legal name (as per national identity card)
- Correct date of birth
- Active mobile number and email address
- Valid payment method details
Account Verification and Security
3.1 Identity Verification (KYC)
As part of 777jo's security policy, before processing any withdrawal request or whenever deemed necessary, we may request the following documents for identity verification (KYC):
- Scanned copy of National Identity Card (NID) or passport
- A recent selfie photo
- Proof of ownership of payment method (e.g., bKash or Nagad number confirmation)
Withdrawals may be temporarily suspended until the verification process is complete. We retain this information solely for fraud prevention and legal compliance purposes.
3.2 Account Security
It is your responsibility to keep your account password and login details completely confidential. Do not share your account details with anyone. Notify our support team immediately in the event of unauthorized access. 777jo will not be held responsible for account misuse or data breaches caused by the user's own negligence.
Deposits, Withdrawals and Payment Policy
4.1 Deposit Rules
The following payment methods can be used to deposit funds into 777jo: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for each method is ৳500.
- Deposits must be made only from the user's own account.
- Depositing funds through a third party is strictly prohibited.
- Deposited funds are generally credited to the account within a few minutes.
- If there is a delay due to a technical issue, please contact us via live chat.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Successfully requested withdrawals are generally processed within 1 hour. The following conditions apply to withdrawals:
- Account verification (KYC) must be completed.
- Withdrawals will preferably be made via the same method used to deposit funds.
- Withdrawals may be temporarily restricted if active bonus wagering requirements have not been met.
- Additional verification may be required for unusual or suspicious transactions.
4.3 Anti-Money Laundering Policy
777jo follows a strict policy to prevent money laundering. All deposit and withdrawal transactions are monitored. We reserve the right to report any suspicious activity to the relevant authorities, and the associated account may be suspended.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:
- A minimum deposit of ৳500 is required.
- The wagering requirement for the bonus is 10 times (10x).
- The wagering requirement must be met within 30 days of the bonus being activated.
- A user may benefit from the welcome bonus only once.
5.2 Ongoing Promotions
777jo regularly runs reload bonuses, cashback offers and special event promotions for existing members. Each promotion will have its own applicable terms and conditions, which will be clearly stated on the promotional page.
5.3 Bonus Abuse
Coordinated or systematic betting (arbitrage betting) to gain bonus benefits, using multiple accounts, or employing any other fraudulent method will result in the bonus being cancelled and the account may be permanently closed.
5.4 VIP Program Cashback
777jo's VIP program has 4 tiers and weekly cashback is provided at each tier:
- Bronze Tier: Up to 0.4% weekly cashback
- Silver Tier: Up to 0.8% weekly cashback
- Gold Tier: Up to 1.1% weekly cashback
- Platinum Tier: Up to 1.5% weekly cashback
Users can advance to higher VIP tiers through regular play. The specific benefits and conditions for each tier can be found on the 777jo VIP page.
Gaming Rules and Fair Play
6.1 Game Operations
All games operated on 777jo are run through certified software providers. Game outcomes are determined by a neutral Random Number Generator (RNG) technology. No game outcome is predetermined and every round is completely independent.
6.2 Betting Rules
All bets will be governed by the rules of the specific game. If a disconnection occurs mid-game for any reason, the bet outcome will be determined according to the data saved on the server. If a bet is cancelled due to a technical error, the deposited amount will be refunded.
6.3 Sports Betting
Specific rules apply for placing bets on various sporting events including cricket, football and kabaddi. If a match is cancelled or abandoned, the bet will be voided and funds will be returned. In live betting, bets accepted during a market change or suspension may be voided.
Prohibited Conduct and Fraud
The following activities are strictly prohibited on the 777jo platform:
- Operating multiple accounts or creating new accounts to gain bonus benefits.
- Using third-party software, bots, automation tools or any other technology to gain an unfair advantage in games.
- Intentionally exploiting game vulnerabilities or technical errors.
- Attempting to influence outcomes by coordinating with other users.
- Using the platform for money laundering or illegal activities.
- Providing false identities, documents or information.
- Attempting to gain unauthorized access to another user's account.
- Attempting to spread malicious software or viruses into the platform's systems.
If any of the above activities are detected, the account will be closed immediately, any associated winnings will be forfeited, and legal action will be taken if necessary.
Account Suspension and Closure
8.1 Closure by User
Any user may request the permanent closure of their account at any time via live chat or email. The opportunity to withdraw the available balance will be provided before the account is closed.
8.2 Suspension by 777jo
777jo reserves the right to suspend or permanently close any account in the following circumstances:
- Violation of any provision of these Terms.
- Evidence of fraud or dishonest conduct.
- Providing a false identity or documents.
- Non-cooperation with account verification.
- If the account remains inactive for an extended period.
8.3 Self-Exclusion
As part of responsible gaming, you may apply for a temporary or permanent self-exclusion. During this period, logging into the account or placing bets will be completely prohibited. For more information, please see our Responsible Gaming page.
Responsible Gaming
777jo believes that gaming is an enjoyable form of entertainment, but it is important that it remains safe for everyone. We provide the following features to ensure responsible gaming:
- Set Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
- Bet Limits: Restrict the amount you bet for a specified period.
- Take a Break: Pause from gaming for a set period of time.
- Self-Exclusion: Apply for a long-term or permanent break.
If you feel that gaming is having a negative impact on your daily life, please contact our support team or visit the Responsible Gaming page.
Privacy & Data Protection
Protecting your personal information is our highest priority. 777jo uses modern SSL encryption technology to keep all data secure. Detailed information about our data collection, use, and storage policy can be found on our Privacy Policy page.
10.1 Purpose of Data Use
- Account management and identity verification.
- Payment processing and fraud prevention.
- Compliance with applicable legal obligations.
- Improvement of platform services.
- Providing customer support.
We do not sell your information to any third party for marketing purposes. However, information may be shared with technology service providers and legal authorities when necessary.
Copyright & Intellectual Property
All content on the 777jo platform — including website design, logos, graphics, software, code, text, and other elements — is protected under 777jo's copyright. Reproduction, distribution, modification, or commercial use of any content on the platform without prior written permission is strictly prohibited.
Third-party game software is protected under the copyright of their respective providers. 777jo holds valid license agreements with all game software providers.
Limitation of Liability
777jo strives to provide uninterrupted and error-free service, however our liability is limited in the following circumstances:
- Losses caused by internet disconnection or network issues.
- Problems caused by third-party software or hardware failures.
- Service disruptions due to natural disasters, power outages, or other uncontrollable causes.
- Losses caused by user negligence or submission of incorrect information.
- Financial losses from gambling or gaming.
In any circumstance, 777jo's maximum liability will be limited to the amount of the relevant transaction.
Changes to Terms
777jo reserves the right to change, amend, or update these terms at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.
If the updated terms are not acceptable to you, please close your account and withdraw your existing balance.
Contact & Complaints Process
If you have any questions or complaints regarding these terms, please contact us:
- Live Chat: Support available in Bengali 24/7 (fastest method).
- Email: [email protected]
14.1 Complaint Resolution Process
After a complaint is submitted, our team will investigate and respond as quickly as possible. For complex matters, additional information or documentation may be requested. All complaints are considered impartially and we aim to provide a resolution that is convenient for the user.